Who we are
Our website address is: https://sleepandtherapyservices.co.uk.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site or page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering your preferences Sleep and Therapy Services CIC may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. Sleep and Therapy Services CIC does not use cookie technology to collect Personal Information. You may also refer to www.allaboutcookies.org. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. This may prevent you from taking full advantage of the website.
The Internet is a global environment, and using the Internet to collect and process data can involve the transmission of data internationally. Therefore, by browsing our Website and communicating electronically with us, you acknowledge our processing of data in this way. However, we will endeavour to protect all Personal Information collected through our Website in accordance with our data protection standards.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our Site.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our Site and the resources that you access.
Where details are provided by filling forms or email then the data will be stored encrypted within the Microsoft Office 365 cloud.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Privacy Notice dated 16.08.21
At Sleep and Therapy Services CIC we take the protection of your data very seriously. Please ensure you read the following agreement and contact us directly should there be any issues regarding the use of your personal data that you wish to discuss on:
Tel: 07838110985
Email: enquiries@sleepandtherapyservices.co.uk
The wording in this document reflects the requirements of the General Data Protection Regulation (GDPR) effective from the 25th May 2018.
What type of information we have:
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
Where relevant for the provision of an individual sleep plan or therapeutic advice:
- Medical Needs
- Social Care Family History
- Early Life History
- Educational Needs
- Observation Notes
- Therapeutic assessment
- Notes taken during discussions with yourself and other professionals
We will comply with the regulations which state that the personal information we hold about you must be:
- Fairly and lawfully processed in a transparent way
- Collected and processed for specified, explicit and legitimate purposes and not in any other way which would be incompatible with those purposes
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
- Accurate and kept up to date
How Sleep and Therapy Services CIC gets the information:
The personal information we process is provided to us directly by you or professionals on your behalf via
- Contact forms on the website
- Telephone conversations
- Video consultation
- Copies of other letters / reports provided by you or professionals
Why does Sleep and Therapy Services CIC have this information:
Sleep and Therapy Services CIC has this information for the following reasons:
- The provision of an individual sleep plan for your child
- The provision of therapeutic support for your child
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:
Your consent.
With explicit permission from yourself / your child, data may also be obtained directly from schools, Health authorities, Local Authorities or other professionals.
You are able to remove your consent at any time. You can do this by contacting enquiries@sleepandtherapyservices.co.uk
Special categories of personal data held
Health needs (where relevant)
We can process this data because parent / carer / young person gives us explicit consent.
Who has access to your data?
Directors of Sleep and Therapy Services CIC and employees providing direct services to you/your child.
Who does Sleep and Therapy Services CIC share your data with?
Sleep and Therapy Services will only share your data with your / your child’s explicit permission with relevant services such as schools and other professionals.
Is the clinical data shared out of the European Economic Area (EEA)?
No
How is your / your child’s data protected?
Sleep and Therapy Services CIC has policies in place to ensure the security of the data it processes is not lost, accidentally destroyed, misused or disclosed.
Data is not accessed by employees except in the performance of their professional duties.
How long does Sleep and Therapy Services CIC keep your data?
We usually store this data electronically and/or as paper notes until your child’s 25th birthday after which time the data is destroyed in keeping with NHS
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Is Sleep and Therapy Services CIC making automated decisions / profiling with your / your child’s data?
No
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information for a period of up to 12 months after your last appointment.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact:
Email: enquiries@sleepandtherapyservices.co.uk
Tel: 07838110985
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113